Mount Ararat Trek Travel Agency is dedicated to safeguarding the privacy and security of our clients. We prioritize the confidentiality of your personal and financial details. When you entrust us with your personal data, we make every effort to ensure its security and confidentiality. We are committed to the protection of your personal information.
At Mount Ararat Trek Travel Agency, we recognize the significance of privacy. We aim to make your interactions with us as pleasant and secure as possible. This policy outlines our identity and how we manage your personal data, both generally and when you visit our website.
The Personal Information We Collect and Retain
Personal information pertains to data or opinions about an identifiable individual. Typically, Mount Ararat Trek Travel Agency does not gather sensitive data like your race, political views, religion, or health. However, for specific services, we might need to collect such information, especially when offering specialized services, like catering to disability access requirements.
The personal data we collect is essential for delivering our services. The nature of the information depends on the travel products you book with us and your chosen services.
If we cannot obtain your personal data, we might be unable to offer the products, services, or support you seek. Collecting, using, or disclosing your personal information is crucial for these services.
Typically, we collect the following data:
Name, address, email, and contact details
Date of birth
Details about your use of our products or services
For specific products or services, we might also ask for:
Travel insurance details
Credit card information
How We Gather Your Personal Information
We obtain your personal data through:
Phone calls, mobile, or other messaging technologies
Internet interactions, including websites and social media
Direct face-to-face contact
Subscription and entry forms
Booking forms and information requests
Emails and response devices
We collect your data during its lifecycle, either occasionally or regularly, using the methods mentioned. For instance, we gather data when you purchase a service, modify a product, inquire about our offerings, or request service details. We might also combine new personal data with existing data we have about you.
We obtain your personal data:
Directly from you in writing, over the phone, or via our online booking system
From a group coordinator organizing your travel (In such cases, we ask the group leader to ensure every group member has consented to share their personal data with us)
From other individuals or entities, including related third parties
For more details on the entities we share your data with or collect it from, please see the “Parties to whom we disclose and collect your personal information” section.
Our websites utilize “cookies” to offer various services. A cookie is data that a website sends to your browser, which is then stored on your device. Cookies can be session or persistent. Session cookies are temporary and remain until you exit our website, while persistent cookies stay on your device for a specified duration or until manually deleted.